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Frequently Asked Questions

Design requests are completed within 1-2 days, 2-3 days, or 3-5 days (business days), depending service type (one-time or monthly plan) and scope/complexity of project.
You can expect consistent progress updates every 24–48 hours within your Mission Control Dashboard (if you’r a monthly plan member) until the full project is completed.
Once you subscribe, we set up your Trello Mission Control Dashboard — your centralized workspace for all design requests.

Onboarding usually takes under 30 minutes. Simply accept your Trello invite, review the quick guide, and you’re ready to start submitting your projects.

A full “How to Use” walkthrough is included inside your dashboard.
LaunchIt.work is powered by experienced senior-level hybrid designers.
A solo designer is dedicated to your account. Every project is handled by the same expert for seamless, consistent results.
You can submit as many design requests as you’d like!
They’ll be completed one at a time for quality, clarity, and efficiency.
Once your active request is marked “approved” by you, just launch the next one into the “in-progress” queue.
That works, too!
You can purchase a one-time design service option.

Or like many other clients pick a monthly plan, requests for one project, we’ll complete it, and then pause until you need design support again.
The one-time or subscription options work on your schedule.
Not every month has the same design workload. If you’re temporarily low on projects, you can pause your subscription at any time.
Here’s how it works:
- Each subscription operates on a max 31-day cycle (depending on the length of the month).
- If you’ve used 20 days and pause, the remaining days stay on your account.
- When you return, you pick up exactly where you left off.
No wasted money. No lost days. Just flexible support.
Yes — simply break large projects into multiple tasks (milestones) on your Mission Control Board, and we will work through them consecutively.
Some examples of larger projects include website layouts, UX/UI design mockups, e-commerce CMS website design/buildouts, large scale promo campaigns, branding systems, multi-page decks/documents, etc.
You can expect consistent progress updates every 24–48 hours within your Mission Control Dashboard until the full project is completed.
Here’s a breakdown:

Digital, Print & Brand
Adobe Creative Suite, Canva, Figma
Decks & Presentations
Power Point, Keynote, Figma Slides
Web Design Layouts
Figma, Figma Make, CMS Web Platforms
CMS Web Design/Buildouts
Shopify, SquareSpace, SquareUp, Wix, Weebly

One-time Design Services
Just purchase your one-time service online and we’ll complete it within the relevant timeframe as soon as we’ve received all the project details.

Monthly Plan Memberships
All design requests are submitted through your Mission Control Dashboard — a clean, organized space where you can:

✓ Add project details
✓ Upload references
✓ Attach files
✓ Clarify priorities
If it can be described, uploaded, or linked, we can turn it into a finished design.
One-time Design Services
We’ll communicate via email.

Monthly Plan Members
Everything runs through your Trello Mission Control board—requests, updates, revisions, questions, and answers are all neatly tracked.
You can expect consistent progress updates every 24–48 hours until the full project is completed.
One-time Design Services
Max 3 revisions per project. For website design, 3 revisions per web page.

Monthly Plan Members
No worries. We’ll revise the work until you’re 100% satisfied. Revisions are unlimited during your active subscription.
No. Launch It focuses on high-quality brand, marketing, graphic, web, and UX/UI design, not development.
However:
- Your designs are created to be developer-ready.
- Handoff files are clear, organized, and easy to implement.
LaunchIt handles a wide range of creative needs, but a few items fall outside the subscription:
❌ 3D modeling
❌ Complex video editing
❌ Motion graphics (Lottie, GIFs, animation)*
❌ Advanced custom illustration
❌ Software development or coding
We specialize in high-quality brand, marketing, graphic, web, and UX/UI design.

*Micro-animations/interactions for web are included in CMS website platforms (i.e. SquareSpace, Shopify) or in Figma Make are permissible and included.
Absolutely.
Whether you need short-term support or ongoing partnership, you're free to subscribe month-to-month and pause whenever you’d like.

Optionally, you can purchase a one-time design service as well.
You do! 100%. Forever.
Due to the time-based nature of the service and rapid turn-arounds, we do not offer refunds, but you can pause at any point if you’re a monthly plan member.